As automated vehicles move from concept to roadway reality, public agencies are preparing emergency responders for the unique challenges presented by this evolving technology. The Pennsylvania Department of Transportation (PennDOT) and the Maryland Department of Transportation (MDOT) have recruited Gabby Benson, TIM & TMC Project Manager, to help their first responders understand and train for the changing roadways.
In Pennsylvania, Gabby is helping to develop a comprehensive incident response plan for automated vehicles, supported by a new publication and a foundational “Automated Vehicle 101” training. Working closely with internal safety teams and external automated vehicle partners, she has created a practical curriculum that explains how highly automated vehicles operate and how to safely manage incidents involving the technology.
In Maryland, Gabby supports first responder training for connected and automated vehicles. She participates in the state’s connected and automated vehicle working group, where she helps agencies understand new technologies and develops emergency response guidelines and procedures. Her efforts include designing law enforcement scenarios and coordinating training demonstrations across the state. Collaborating with Waymo, she led sessions with multiple fire and rescue teams from Maryland cities and developed a dedicated class on law enforcement interactions with automated vehicles for the Maryland Transit Authority Police Academy.
"Successful deployment of automated vehicle technology depends on transportation agencies and emergency responders being prepared for real-world situations,” said Gabby. “Our trainings are helping build common understanding of how these vehicles operate and how to manage incidents safely, creating a stronger foundation for public trust as this technology continues to evolve."
Across both states, Gabby's work is bridging the gap between emerging automated vehicle technology, first responder needs, and transportation agency responsibilities. For first responders, her trainings build confidence and familiarity, and provide clear procedures for real-life situations. For transportation agencies, they create a consistent framework for oversight, incident communication, and public trust as automated vehicle technologies continue to evolve.
Discover how VHB is helping transportation agencies improve safety while adapting to evolving technologies.
